Support center

Frequently asked questions

Answers about gem rewards, invitation rules, messages, and upcoming multiplayer plans for Blockbuster.

How do I receive invitation gems?
Copy your invitation link and invite a friend to install and register. After the invitation is verified, you can receive gem rewards based on the latest in-app rules.
Can gems be traded or cashed out?
No. Gems are Blockbuster's in-app virtual currency. They can only be used inside the app and do not have the attributes of real-world currency.
What does the message page include?
It includes stranger messages, friend messages such as chat messages and gifting records, plus system messages for updates and events.
How does scoring work in endless mode?
Scores are based on the number of squares and lines cleared. Clearing multiple rows in one move can add a score multiplier, so planning larger clears is usually better than placing blocks one by one.
What can I do when the current blocks do not fit?
You can use the replace feature to refresh the available blocks when your current pieces do not match the board. Use it carefully, because saving replacements for tight board states can help extend a run.
Why was my invitation not counted?
Invitations may need time to verify. Installs using the same device, repeated accounts, or abnormal methods can be filtered by risk control, and the final reward result follows the in-app rules.
Can I play without installing the app?
Yes. You can play the web version from the site. Some app-only features, account behavior, or reward rules may differ depending on the current release.
Is Blockbuster available on iPhone?
The App Store release is not available yet. You can use the web version for now and check system messages or this site for release updates.
Why did my game progress or reward display change?
Progress, messages, and reward records may refresh after syncing with the server. If something still looks wrong after reopening the app, contact support with your device model and account details.
When will online multiplayer be launched?
It is planned to open the online multiplayer Beta in version v2. Please pay attention to the system message for the specific time.